Conversation
You send the inquiry form. I read it within 1–2 business days, then reply with a video call invite or written notes — your call. We talk scope, palette, venue, headcount. No fee. No obligation.
Every commission moves through four stages. We over-communicate at each one, then cut quietly back when there's nothing useful to say.
Per piece type. Single-piece commissions (signage, large centerpieces) priced separately.
Standard. Rush available with a 2-week minimum and a 30% rush surcharge.
Half on commission acceptance, half before bulk run. Sample fee included in deposit.
You send the inquiry form. I read it within 1–2 business days, then reply with a video call invite or written notes — your call. We talk scope, palette, venue, headcount. No fee. No obligation.
We agree on materials and price. I make a single sample of each piece type for you to hold. Photos sent first; physical sample shipped if local logistics allow. Free revisions during this stage.
Sample is approved. Second 50% invoiced. I make the full run in disciplined small batches — twenty at a time, sometimes ten — checking each piece against the sample before it's packed.
Each piece is packed in tissue and a velvet-lined box. Local hand-delivery in Atlanta; carrier shipping nationally; freight forwarding internationally. A handwritten care note is included with every commission.
Most details are addressed in the FAQ — including refund policy, rush, international shipping, and bulk discount tiers.